Privacy Policy

Last updated: July 9, 2025

Introduction

Figs and Fields LLC ("We", "Us", or "Our") operates Health Coaching Cafe, accessible from www.healthcoachingcafe.com ("Website"). This Privacy Policy explains how we collect, use, and disclose your information when you use our spiritual coaching services ("Service"), as governed by our Terms of Service (www.healthcoachingcafe.com/terms). Our coaching fosters personal growth, self-awareness, and autonomy, empowering clients to make their own decisions. Accordingly, we do not collect or store health-related information. By using our Service, you agree to this Privacy Policy and our Terms of Service.

Our services are not a substitute for professional medical, psychological, or psychiatric advice, diagnosis, or treatment. Always consult a qualified professional for health-related concerns.

Types of Data Collected

Personal Data

We collect minimal personal information to provide our Service, including:

  • Email address: For contact, newsletters, booking confirmations (e.g., coaching, classes, Raindrop Technique appointments), or account management.
  • First and last name: For personalized coaching, class enrollment, or certification programs.
  • Phone number: For booking coordination or certification enrollment (e.g., CIWB or CARE Professional Certification Programs or Classes).
  • Address: For certification enrollment to verify identity or issue CIWB or CARE certificates.
  • Certification records: Prior certifications for Professional Certification Programs or Classes, shared with CIWB or CARE.
  • License numbers: Professional licenses (if applicable) for certification verification, shared with CIWB or CARE.
  • Payment information: Processed securely via Lemon Squeezy for paid Services (e.g., coaching, classes, certifications, appointments). We do not store payment details.
  • Booking preferences: Session times, class selections, or Raindrop Technique preparations for scheduling via Calendly.
  • Voluntary information: Details provided in contact forms or inquiries, not retained beyond responding.

We do not collect or store health-related information. Our coaching, classes, and appointments empower you to manage your own data, and we do not retain records of choices or sessions, except certification-related data for CIWB or CARE, as detailed in our Terms of Service.

Usage Data

We automatically collect data to improve our Website, such as:

  • Device information: IP address, browser type, operating system.
  • Website interactions: Pages visited (e.g., resource page, booking forms), time spent, referral sources.
  • Cookies and tracking: We use cookies for analytics and functionality.

Cookies

We use session and persistent cookies to ensure Website functionality and analyze usage, including:

  • Cloudflare: For security (e.g., DDoS protection) and performance analytics.
  • Vercel: For hosting optimization and usage analytics.
  • Stripe: For payment processing and authentication.
  • Mailchimp: For newsletter tracking (if opted in).
  • Calendly: For scheduling functionality.

Use of Your Personal Data

We use Personal Data to:

  • Provide and maintain our Service (e.g., coaching appointments, class enrollments, certification applications, and client communications).
  • Process payments via Stripe for paywall access.
  • Send newsletters or updates via Mailchimp (with consent).
  • Schedule sessions or classes via Calendly.
  • Administer Professional Certification Programs and Classes, sharing data with CIWB or CARE for certification, per our Terms of Service.
  • Analyze usage (via Cloudflare, Vercel) to improve our Website.
  • Respond to inquiries or requests.
  • Comply with legal obligations (e.g., tax records).

Sharing Your Personal Data

We never sell your personal data. We may share your data with:

  • Stripe: For payments and subscriptions (link).
  • Cloudflare: For security and analytics (link).
  • Vercel: For hosting and analytics (link).
  • Mailchimp: For newsletters, if opted in (link).
  • Calendly: For scheduling (link).
  • Christian Integrative Wellness Board (CIWB): For CIWB certification (link), sharing name, address, phone, email, certification records, and license numbers.
  • Center for Aromatherapy Research and Education (CARE): For CARE certification (link), sharing name, address, phone, email, certification records, and license numbers.
  • Legal authorities: If required by law or to protect our rights.

Text Data Sharing

Customer data is not shared with 3rd parties for promotional or marketing purposes.

Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.

Messaging Terms and Conditions

By providing your phone number and agreeing to receive texts, you consent to receive text messages from Figs and Fields LLC (DBA Health Coaching Cafe), from 855-735-8735 regarding account notifications, customer care, marketing. Consent is not a condition of purchase. Message & data rates may apply. You can reply STOP to unsubscribe at any time or HELP for assistance. You can also contact us at 855-735-8735 or [email protected]. Mobile opt-in information is never shared with third parties.

Your Privacy Rights

You have the right to:

  • Access: Request a copy of your Personal Data.
  • Rectification: Correct inaccurate data.
  • Deletion: Delete your data, subject to legal obligations (e.g., CIWB/CARE records).
  • Portability: Receive data in a machine-readable format.
  • Restriction: Limit processing in certain cases.
  • Opt-Out: Opt out of newsletters or data sharing. We do not sell data.

To exercise these rights, email [email protected]. We respond within 30 days (GDPR) or 45 days (CCPA), per our Terms of Service.

Data Retention

We retain Personal Data only as necessary:

  • Emails: Until you unsubscribe or after 2 years of inactivity.
  • Payment data: Managed by Lemon Squeezy; we retain transaction records for 7 years (tax purposes).
  • Certification data: Retained during enrollment and 7 years post-certification for CIWB/CARE verification.
  • Usage Data: Up to 12 months for analytics.
  • Voluntary data: Deleted after responding, unless required by law.

International Data Transfers

For EU users, we use Standard Contractual Clauses to ensure data protection during transfers to the US (e.g., via Lemon Squeezy, Vercel, Cloudflare, CIWB, CARE). Our providers comply with GDPR for cross-border transfers.

Security

We use commercially reasonable measures (e.g., encryption, two-factor authentication) to protect your data, with Cloudflare enhancing security via DDoS protection and secure connections. No method is 100% secure.

Children’s Privacy

Our Service is not intended for users under 13. We do not knowingly collect their data, per our Terms of Service. Contact us if you believe we have such data.

Links to Other Sites

Our Website links to third-party sites (e.g., Lemon Squeezy, CIWB, CARE, resource page). We are not responsible for their privacy practices. Review their policies before engaging.

Governing Law

This Privacy Policy is governed by the laws of the State of Texas, without regard to its conflict of laws principles. Any disputes arising out of or relating to this Privacy Policy or our Services shall first be addressed through good-faith mediation conducted by a neutral mediator agreed upon by both parties, with costs shared equally. Mediation shall take place in Houston, Texas, or virtually if agreed, within 30 days of a party providing written notice of the dispute. If mediation does not resolve the dispute, further resolution shall proceed as outlined in the Terms of Service (Section 17, Governing Law; Section 18, Dispute Resolution).

Changes to This Policy

We may update this Policy and will notify you via email or a Website notice (banner). Changes are effective when posted. Continued use constitutes acceptance, per our Terms of Service.

Contact Us

Figs and Fields LLC (DBA Health Coaching Cafe)
Phone: 855-735-8735
Email: [email protected]